Health Alert

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November 22, 2020 5:00 PM

City Operations adjusted due to COVID-19

The City of Rochester continues to take precautions to prevent possible transmission and/or exposure of/to the virus. With the health and safety of City employees and residents being of the utmost importance, the City has chosen to keep City Hall and our Public Works buildings closed to walk-ins in hopes of avoiding disruptions to City services that could result if several employees were exposed or diagnosed with COVID-19.

The following changes took place in late November and will remain in effect until further notice:

+ City Hall and Public Works will be closed to public, with in-person service ONLY by appointment.
+ To conduct City related business, please contact the appropriate department by email or phone.
+ Appointments may be made by calling the appropriate phone number below or by emailing the appropriate staff person.
+ If you need to speak to someone at the City between the hours of 8:00 a.m. – 5:00 p.m., you may call:

o City Hall: (248) 651-9061
o Public Works: (248) 651-5165
o Police Department (non-emergency): (248) 651-9621

** Emergencies: Dial 9-1-1 **

For more information, questions, or concerns, please contact at

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Latest Update:

April 2, 2021 2:14 PM

The City has declared a limited State of Emergency in order to allow for remote/virtual meetings to occur during the month of April 2021.

Additionally, starting in April, City Hall will be open on Mondays, Wednesdays, and Fridays from 10:00 a.m. to 2:00 p.m. Masks and other procedures are posted on the door. Please review prior to entering City Hall.

As more and more people are vaccinated, the City will continue to update our procedures and building availability/access.

Finally, the City has also updated our COVID-19 webpage, the most recent updates can be found on

Prior Updates

February 15, 2021 5:51 PM

Starting on February 15, 2021, City Hall will now be open on Mondays and Wednesdays from 10:00 a.m. until 2:00 p.m.

January 9, 2021 12:14 PM

Starting Wednesday, January 13, 2021, City Hall will be open to the public from 10:00 a.m. until 2:00 p.m. and continue to be open each Wednesday from 10:00 a.m. until 2:00 p.m., until changed.

The City realizes that it might be easier to process pet licenses, various bills, and ticket payments in-person, thus the City is evaluating the above limited in-person hours to provide an additional option for residents and customers.

Staff in our City Hall and Public Works buildings will continue to meet with residents and customers by appointment. Please call:

o City Hall: (248) 651-9061
o Public Works: (248) 651-5165
o Police Department (non-emergency): (248) 651-9621

Or email: to schedule an appointment.

December 7, 2020 8:00 PM

City Hall and Public Works buildings will remain by appointment through at least January 4, 2021.