Building Department

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1. When is a building permit required?
2. When do I need to schedule an inspection?
3. How long is my building permit good for?
4. What do I need to know about the Installation of Above or In-Ground Pools?

City Clerk

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1. How do I get an absentee ballot?
2. How do I register to vote?
3. How do I obtain a pet license?

City Council

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1. When and where does the City Council meet?
2. How many Council members are there?
3. How do I become a candidate for City Council?
4. Can I appear before the City Council?
5. How much do City Council members get paid?

City Manager

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1. Rochester has the council-manager form of government. What is that?
2. What does the City Manager do?
3. Does the City Manager participate in policy determination?

Finance and Treasury Department

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1. How do I contact the City Assessor?
2. When do I pay my property taxes?
3. What options for paying taxes are available to me?
4. What is the fee for a NSF Check?

Fire Department

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1. Can I burn leaves or garbage in the City of Rochester?
2. How do I become a volunteer fire fighter in the City of Rochester?
3. Do I really need a carbon monoxide detector?

Historical Commission

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1. What is the Historical Commission responsible for?
2. What is the Founder's Day Celebration?

Parks Department

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1. Can I reserve one of the shelters in Rochester Municipal Park?
2. Who is responsible for the area and tree in front of my house, which is located between the sidewalk and the curb?
3. During the winter, is there skating allowed on the pond in Municipal Park?

Pet Licensing

Planning Commission

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1. What is the Planning Commission responsible for?
2. How do I apply for rezoning?
3. How will I know if my request is approved?

Police Department

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1. How do I get a copy of a police report?
2. Does the Police Department offer fingerprinting services for employment?
3. When should I call 9-1-1 instead of the Police Department's general number?

Public Works Department

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1. Do I have to shovel my sidewalk?
2. Why do they always plow snow in front of my driveway?
3. Did the City forget to plow my street?
4. I have large items that won't fit in the regular garbage truck. How do I have these items picked up?

Water and Sewer Department

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1. When are water bills mailed?
2. I am going out of town for the winter, can I have the City turn my water off?
3. Can I prepay my water bill?

Zoning Board of Appeals

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1. Why do I need Zoning Board of Appeals action?
2. What are the procedures once my application is filed?